Privacy policy

At Lynx Pro Audio SL, we respect the privacy of our customers, suppliers, employees, and users. Below, we inform you how we collect, use, and protect your personal data.

1. DATA CONTROLLER

The data controller responsible for your personal data is LYNX PRO AUDIO SL, with registered office at Polígono Industrial de Picassent, Calle-1, Picassent 46220, Valencia, Spain. You can contact us via email at info@lynxproaudio.com or by telephone at +34 961 10 96 01.

 

2. PURPOSES OF DATA PROCESSING

We collect and process personal data for the following purposes:

• Managing contractual and commercial relationships: To provide our services, sell our products (professional audio equipment), offer customer support, and technical assistance.
• Commercial communications: Sending information related to our products, news, and events, provided that the data subject has given their consent.
• Website optimisation: Improving user experience through the use of cookies and similar technologies.
• Compliance with legal obligations: Ensuring compliance with applicable laws, including those related to billing and accounting.
• Warranty and after-sales service: Sending reminders regarding warranties, technical support, and other needs related to purchased products.

3. LEGAL BASIS

The legal bases for processing your personal data are:

• Performance of a contract: When the data is necessary for managing the contractual relationship.
• Consent: When you have explicitly given your consent to receive commercial communications.
• Legitimate interest: For sending information related to products similar to those you have already purchased.
• Compliance with legal obligations: Where required by applicable law (billing, accounting, etc.).

4. DATA RECIPIENTS

Your data will not be shared with third parties, except in the following cases:

• Legal authorities: When required by law or competent authorities.
• Service providers: Those who help us provide our services (e.g., transport, hosting companies, email marketing services), under contracts that ensure compliance with data protection regulations.

We do not transfer your personal data to countries outside the European Union, unless strictly necessary and with the appropriate guarantees in place.

5. DATA RETENTION PERIOD

Your personal data will be retained:

• Data related to the purchase of products or services: For the duration of the contractual relationship and as long as necessary to fulfil our legal obligations.
• Data for commercial purposes: Until you request to unsubscribe from our communications or withdraw your consent.
• Cookies: As detailed in our Cookie Policy.

6. USER RIGHTS

You have the right to:

• Access: Request information about the personal data we are processing.
• Rectification: Correct any inaccurate or incomplete data.
• Erasure (right to be forgotten): Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
• Object: Object to the processing of your data in certain circumstances, for example, for direct marketing purposes.
• Data portability: Receive your data in a structured and commonly used electronic format or request its transmission to another data controller.
• Restrict processing: Request the restriction of the processing of your data in certain circumstances.
• Withdraw consent: Withdraw your consent at any time, without affecting the lawfulness of processing based on prior consent.

To exercise these rights, you can write to us at the postal address mentioned above or via email at info@lynxproaudio.com, attaching a copy of your ID or other identification document.

 

7. SECURITY MEASURES

At Lynx Pro Audio SL, we take the necessary technical and organisational measures to protect your personal data and prevent its alteration, loss, unauthorised access, or processing. These measures are designed in accordance with the level of risk posed by the processing of personal data.

 

8. USE OF COOKIES

We use cookies on our website to improve the user experience and provide content tailored to your interests. You can find more information on how we use these technologies in our Cookie Policy.

 

9. CHANGES TO THE PRIVACY POLICY

Lynx Pro Audio SL reserves the right to modify this Privacy Policy to adapt it to new legislative or jurisprudential requirements, as well as industry practices. We recommend that you periodically review this policy to stay informed of any changes.

 

10. APPLICABLE LAW

This Privacy Policy is governed by Spanish and European data protection laws, in particular the Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, and the Organic Law 3/2018, of 5 December, on Personal Data Protection and Digital Rights Guarantee.

 

 

Privacy policy as of October 2024. 

Copyright ©️ LYNX PRO AUDIO SL. All rights reserved.

 

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